NOTE: Due to current pandemic safety precautions and the closure of many brick-and-mortar stores, mail carriers are a lot busier than usual. Please allow for an additional 4-5 business days for your order's tracking to update and be delivered. Thank you for your patience and understanding.

Payment Policy
At Y & I , all transactions are conducted in USD currency only. Prices seen on the page may be converted from USD to your local currency for the customer's better understanding. Dates Delivered will not be responsible for any transaction fees, items damaged, or lost during transit. Any claims should be filed with the respective carrier.

Shipping & Delivery Policy

We ship our products nationwide. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Orders are shipped via USPS and typically ship within 1-2 days from the time the order is placed. Shipping time is around 3-4 business days and vary based on region and weight. Shipping cost is calculated depending on the delivery address and weight of the order If you wish to receive your order faster, you may upgrade shipping for additional cost. Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end and also, some delays if there is an upcoming holiday season.
We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges incurred.

IMPORTANT We are not responsible if a package is not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If shipping information is not entered in correctly before your item gets shipped out, we are not responsible for the lost package. If you realize you have made an error in your shipping details, kindly e-mail us at Support@DatesDelivered.com as soon as possible.

Shipping Rate

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Shipping Time

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Return & Exchange Policy

Due to the pandemic, All sales are final. 
If you have any question, please email us at________________

Damaged Product

We will refund or replace any damaged product. We will just ask to provide photographic evidence of the product’s manufacturing defects. Please send an email to _____________ within 14 days placing the order. After 14 days we will not refund any items.

Replacement

Cancellation & Modification Policy

Cancellation on Orders

If you would like to cancel your order, please contact us at _______________ as soon as you can - once we've started the fulfillment process we are unfortunately unable to cancel the order.

Modifications on Orders

If you would like to make any change to order, please contact us at ___________ as soon as you can - once we start the fulfillment process we are unfortunately unable to modify the order.

 

For more information please leave a message below, call or email.

Phone: ‪__________________

Email: ____________________

Address: ______________________